7 Bet FAQ –
All Your Questions, Answered in One Place

No. Each user is allowed to register only one account. Any attempt to create multiple accounts using the same mobile number, email address, or device will result in permanent suspension of all associated accounts, and deposited funds may be forfeited. Please play honestly and responsibly.

KYC (Know Your Customer) verification protects your account security and helps prevent money laundering. To make your first withdrawal, you will need to upload a clear photo of your National ID or passport. Verification is typically completed within 24 hours, and once verified, you won't need to go through the process again.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number and verify the OTP code, then set a new password. The entire process takes under 3 minutes. If you still have trouble, contact us at support@7bet-jit.com.

Yes. As part of responsible gaming, you can temporarily or permanently close your account at any time. You'll find the "Self-Exclusion" option in the Settings menu. You can also contact support to have your account closed. To learn more Responsible Gaming page.

After logging in, you can update your mobile number and email address from Profile Settings, though this will require OTP re-verification. To change your name or date of birth, please contact support and submit the required documents.

Absolutely not. 7 Bet is strictly for users aged 18 and above. Any attempt to register an account for a minor will be detected and the account will be closed immediately. Use parental controls to keep younger family members away from gaming.

Entering the wrong password multiple times will automatically lock your account for 30 minutes. Wait 30 minutes and try again. For a faster unlock, contact us via Live Chat or at support@7bet-jit.com — your account will be unlocked immediately after identity verification.

7 Bet supports Bangladesh's most popular mobile banking services: bKash, Nagad, and Rocket. Selected bank transfers are also accepted. All payments are fully secure and processed through encrypted channels.

The minimum deposit at 7 Bet is just ৳200 — significantly lower than most other platforms in Bangladesh, making it ideal for new players. You'll also receive a welcome bonus on your first deposit. Maximum deposit limits may vary depending on the payment method.

Deposits via bKash, Nagad, and Rocket are typically instant — funds appear in your 7 Bet wallet within seconds. Bank transfers may take 1–3 business days. If a deposit doesn't arrive, contact support with your transaction ID.

Withdrawal requests are typically processed within 30 minutes to 2 hours. If KYC verification hasn't been completed, your first withdrawal may take up to 24 hours. Requests submitted between 11 PM and 6 AM will be processed in the morning.

7 Bet does not charge any deposit or withdrawal fees. However, your mobile banking provider (bKash, Nagad, etc.) may apply their own transaction fees. Please contact your respective provider for details on those charges.

For security purposes, 7 Bet typically processes withdrawals to the same mobile banking number used for the deposit. If you'd like to withdraw to a different number, you'll need to complete account verification and submit a request to support.

If a deposit fails, first check your mobile banking app to confirm whether the transaction went through. If the amount was deducted from your mobile banking but hasn't appeared in your 7 Bet wallet, send the transaction ID and a screenshot to Live Chat or support@7bet-jit.com. The issue will be resolved within 2 hours.

The daily withdrawal limit is ৳50,000 for standard members and ৳2,00,000 for VIP members. Higher withdrawal amounts may require additional verification. Special limits apply for high roller members — to learn more High Roller page.

Open a new account at 7 Bet and make your first deposit to claim your welcome bonus. You'll receive a 100% match bonus on your first deposit, up to ৳5,000. For example, deposit ৳1,000 and get an extra ৳1,000 in bonus funds. To qualify, your first deposit must be made within 7 days of registration.

A wagering requirement is the amount you need to bet before you can withdraw bonus funds. At 7 Bet, wagering requirements are typically 10–20x the bonus amount. For example, if you receive a ৳1,000 bonus with a 15x wagering requirement, you'll need to place ৳15,000 in bets before withdrawing. Always check the terms and conditions for each individual offer.

Cashback of 5%–10% is awarded on your net daily losses and is automatically credited to your wallet the following morning — no need to claim it manually. VIP members receive cashback at a higher rate. Cashback applies to real-money bets only, not bonus funds.

Free spins are generally valid on specific slot games, as listed in the offer details. In most cases, they can be used on popular slots titles. Winnings from free spins may be subject to wagering requirements. Free spins typically expire after 7 days, so be sure to use them in time.

Share your referral link with a friend. Once they register and make their first deposit, you'll receive a ৳300 referral bonus. Your friend will also get a special welcome offer. There's no cap on referral bonuses — the more friends you refer, the more you earn.

No, expired bonuses are automatically forfeited and cannot be reinstated. Always read the expiry date and terms as soon as you receive a bonus, and make sure to use it within the specified timeframe. You'll receive a notification before your bonus expires.

There's no separate application required to join the 7 Bet VIP Program. You're automatically upgraded to a VIP tier by betting regularly and reaching a certain wagering threshold. VIP members enjoy higher cashback, faster withdrawals, a dedicated account manager, and exclusive offers.

7 Bet offers betting on over 30 sports, including cricket, football, tennis, badminton, basketball, hockey, and volleyball. With Bangladeshi players in mind, cricket and football feature the widest selection of matches and odds. To learn more, Bet page.

Live betting lets you place bets in real time while a match is in progress. Odds change by the moment, so quick decisions are key. 7 Bet's live betting interface shows live scores, match statistics, and in-play markets all in one place. To learn more about live betting, Betting page.

Once a bet is confirmed, it generally cannot be cancelled. However, if the Cash-Out feature is available, you can settle your bet before the match ends — either in full or partially. If a match is cancelled or abandoned, your bet will be automatically refunded.

7 Bet uses decimal odds. For example, odds of 2.50 mean a ৳100 bet returns ৳250 if you win (including your original stake). The higher the odds, the lower the probability of winning — but the greater the reward. For new bettors, check our Betting Guide Detailed examples are available on the page.

7 Bet's Live Casino features live roulette, blackjack, baccarat, poker, and a variety of live game shows. Play in real time with real dealers for an authentic casino experience. New games are added regularly. To browse all available games, New Games Visit the page.

After winning a jackpot, the amount is automatically credited to your 7 Bet wallet. For larger jackpot wins, additional verification may be required. To view full jackpot details and current prize amounts, Jackpot page.

The minimum bet for Sports Betting is ৳50, and the maximum varies by game and event. Slots start from as little as ৳10. High roller members have significantly higher maximum bet limits. To learn more High Roller page.

Yes, 7 Bet is completely secure. We use 256-bit SSL encryption — the same standard used by banks and financial institutions. Your personal and financial information is fully protected, all transactions are processed through encrypted channels, and no data is shared with third parties.

Go to the "Security" section in Account Settings and enable the "Two-Step Verification" option. You'll receive an OTP on your mobile each time you log in. With 2FA active, no one can access your account even if they know your password. We strongly recommend keeping 2FA enabled at all times.

If you notice any suspicious login activity or unauthorized access, change your password immediately and notify us at support@7bet-jit.com. You can log out of all devices at once from the Settings menu. Our security team monitors accounts around the clock and acts quickly on any reports.

No. 7 Bet never sells or shares your personal or financial information with third parties. Only the minimum information required for payment processing is shared with payment providers. To learn more Privacy Policy Read.

Always log in directly through the 7bet-jit.com website. 7 Bet will never ask for your password or OTP via SMS or WhatsApp. Do not click on unfamiliar links. Always verify the correct URL in your browser's address bar. If you receive a suspicious message, report it to support immediately.

7 Bet is a regulated and licensed online gaming platform. We adhere to international gaming standards and undergo regular audits. All our games use RNG (Random Number Generator) technology, independently audited to ensure fair play.

Download the 7 Bet mobile app directly from our Download Available on the page. The Android APK file can be downloaded directly. iOS users can access the mobile-optimized site through a web browser. Do not download APK files from unknown sources.

Go to your phone's Settings > Security > enable "Install from unknown sources". Then tap the downloaded APK file and follow the installation steps. Once installed, log in with your existing account. If you run into any issues during installation Download Visit the page for a detailed guide.

When a new update is available, you'll see a notification the next time you open the app. Tap "Update" to download and install it automatically. Alternatively, Download You can download the latest APK from the page and install it manually.

Start by restarting your phone and trying again. If that doesn't help, uninstall the app and reinstall it. If your phone's storage is full, free up some space by deleting unnecessary files. The app works correctly on Android 6.0 and above. If the issue persists, please contact support.

Yes, you can log in to both the website and the mobile app using the same account. Your balance, betting history, and bonuses all stay in sync. You can be logged in on multiple devices at the same time, though for security we recommend avoiding logins on unfamiliar devices.

7 Bet works seamlessly across all modern devices and browsers. For the best experience, use the Android app or a Chrome/Firefox browser. Platform Check the page for a list of supported devices and browsers. The app runs smoothly even on slow internet connections.